FAQs and Troubleshooting

Ricardo Polo avatar Esteban Garcia avatar Juan Escarraga avatar +3
38 articles in this collection
Written by Ricardo Polo, Esteban Garcia, Juan Escarraga and 3 others

how to get the names for -LogName?

In case you don't know the available names of the EventLogs on your computer, you can use the Get-EventLog -List command from Boardgent.
Esteban Garcia avatar
Written by Esteban Garcia
Updated over a week ago

Boardgent Agent States

Learn to differentiate and view the status of your device from the Agent's Boardgent.
Esteban Garcia avatar
Written by Esteban Garcia
Updated over a week ago

AMT Status

Aprende a diferenciar y ver el estado de tu dispositivo desde Boardgent de la tecnologia AMT.
Esteban Garcia avatar
Written by Esteban Garcia
Updated over a week ago

Can I export the inventory information to a CSV file from Boardgent?

Esteban Garcia avatar
Written by Esteban Garcia
Updated over a week ago

Is it possible to manage AMD DASH with Boardgent?

Use DASH (Desktop and mobile Architecture for System Hardware) with Boardgent
Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

What to does it mean "error return code 111" when trying AMT Provisioning ?

The detected version of the Management Engine (ME) firmware is considered vulnerable for Intel-SA00075.
Juan Escarraga avatar
Written by Juan Escarraga
Updated over a week ago

What to does it mean "unknown credentials" in the AMT status of a device?

Esteban Garcia avatar
Written by Esteban Garcia
Updated over a week ago

Is it possible to use Boardgent for AMT only when computers are outside my corporate network?

Enable Intel® AMT CIRA only outside LAN
Esteban Garcia avatar
Written by Esteban Garcia
Updated over a week ago

What is my Intel® AMT MEBx password?

Know and reset Intel® AMT MEBx password
Esteban Garcia avatar
Written by Esteban Garcia
Updated over a week ago

Intel AMT KVM disconnects

AMT KVM automatically disconnects in User Control Mode (UCM)
Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

Where can I find the Boardgent Logo?

Official icons and logos
Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

Does Boardgent have an API?

Boardgent Application programming interface (API)
Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

What is the Boardgent uptime?

Information about the live status of our services
Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

Do I need Intel® vPro™ AMT to use Boardgent™ ?

Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

Does Boardgent work on-premise?

Boardgent works on public and private clouds and on premise scenarios
Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

What network ports does Boardgent need to work properly?

If you work behind a firewall check this requirements
Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

Do you have a Blog?

Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

How do I get support?

Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

How do I update my Boardgent Installation?

Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago
Password Management

What network ports does Boardgent need to work properly?

Firewall and proxy requirements
Ricardo Polo avatar
Written by Ricardo Polo
Updated over a week ago

How to set a BIOS password in a Lenovo device?

Procedure to set BIOS password in Lenovo PCs
Andres Parra avatar
Written by Andres Parra
Updated over a week ago

How to set a BIOS password in a Dell device?

Procedure to set BIOS password in Dell PCs
Andres Parra avatar
Written by Andres Parra
Updated over a week ago

How to set a BIOS password in a HP device?

Procedure to set BIOS password in HP PCs
Andres Parra avatar
Written by Andres Parra
Updated over a week ago

How to assign permissions in the organizational units (OU) of Active Directory?

Configure the permissions required by Boardgent, to allow computer objects to write the values in custom attributes.
Andres Parra avatar
Written by Andres Parra
Updated over a week ago

How to import Password Management group policies?

This article teaches how to import the group policies of Password Management.
Andres Parra avatar
Written by Andres Parra
Updated over a week ago

How to assign the attributes to the computer object?

In this article, you will find a way to assign the attributes to the computer object.
Andres Parra avatar
Written by Andres Parra
Updated over a week ago

How to recovery local administrator password?

With this article, you can retrieve the local administrator password.
Andres Parra avatar
Written by Andres Parra
Updated over a week ago

How to extension of the scheme manually?

This article shows the procedure of extending the scheme to be followed manually.
Andres Parra avatar
Written by Andres Parra
Updated over a week ago

How to import group policies to Boardgent?

Andres Parra avatar
Written by Andres Parra
Updated over a week ago

How to add the custom attributes to the computer object?

Learn how to add custom Boardgent attributes to your computer objects in your Active Directory.
Andres Parra avatar
Written by Andres Parra
Updated over a week ago